{"id":3926,"date":"2017-02-20T20:18:52","date_gmt":"2017-02-20T20:18:52","guid":{"rendered":"https:\/\/genhq.com\/?p=3926"},"modified":"2022-07-23T06:54:17","modified_gmt":"2022-07-23T06:54:17","slug":"3-actions-set-apart-leaders-winning-millennials","status":"publish","type":"post","link":"https:\/\/genhq.com\/3-actions-set-apart-leaders-winning-millennials\/","title":{"rendered":"3 Actions that Set Apart the Leaders Who Are Winning Over Millennials"},"content":{"rendered":"<p>In my work with leaders across industries, I have come to notice a pattern among the companies and organizations that are gaining Millennial clients and getting the most out of their Millennial employees.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-large wp-image-3927\" src=\"https:\/\/genhq.com\/wp-content\/uploads\/2017\/02\/shutterstock_383713039-1024x683.jpg\" alt=\"shutterstock_383713039\" width=\"640\" height=\"427\" \/><\/p>\n<p>They are doing 3 things: (1) they are able to empathize with and build an understanding of other generations, (2) they are keen observers of the changes that each generation brings, and (3) they adapt accordingly.<\/p>\n<p><strong>Empathize with Other Generations<\/strong><\/p>\n<p>When we tell people about the <span style=\"text-decoration: underline;\"><a href=\"\/generational_birth_years\/\" rel=\"noopener\">birth years for each generation<\/a><\/span> they often find themselves thinking, \u201cWell, I\u2019m part of this generation by birth year but I have a lot in common with the generations before and after me. Do I really belong in this generation?\u201d In our research, we\u2019ve found that sharing characteristics with multiple generations is common, particularly for those who were born five years before or after the generational cutoffs. It is so common that we at The Center for Generational Kinetics <span style=\"text-decoration: underline;\"><a href=\"https:\/\/jasondorsey.leadpages.co\/gpi\/\" target=\"_blank\" rel=\"noopener\">developed an assessment tool<\/a><\/span> to allow people to find out how much of each generation they identify with and their generational strengths.<\/p>\n<p>Those that find themselves identifying with multiple generations have an advantage because they can empathize with the other generations and are able to see things from multiple perspectives. Even if you feel your behavior and viewpoints are consistent with your birth year\u2019s generation, you can still build an understanding of the other generations by learning about the forces that shape them.<\/p>\n<p>Empathy allows you to better understand the problems that your customers or clients are experiencing and respond with better solutions to resolve those problems and win their business. Empathy enables you to understand how some of your employees might prefer different communication methods or a different schedule than others. Empathy gives you an advantage because it puts you in a better position to adapt.<\/p>\n<p><strong>Recognize and Adapt to a Changing Environment<\/strong><\/p>\n<p>Leaders who are paying attention to the trends in their industry and are willing to adapt, rather than resist change, are going to beat out the competition when it comes to gaining customers and recruiting top talent. It\u2019s easy to dismiss a trend when it represents a change that we don\u2019t like. If the change is a departure from \u201cthe way we\u2019ve always done things\u201d it might be tempting to ignore or downplay the significance of the trend.<\/p>\n<p>Communication trends are often the hardest to embrace. Adjusting the methods in which we communicate may seem in opposition to our norms for social etiquette or feel outside of our comfort zone. Perhaps you find it bothersome that more communication with customers and employees is being done via text. Maybe using social media seems awkward or daunting to you. It\u2019s fine to feel this way and to have your own communication preferences but resisting these changes in communication when the customer prefers these new modes could result in losing potential business.<\/p>\n<p>Each generation of employees and consumers brings different strengths and challenges to the workplace. <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.google.com\/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=1&amp;cad=rja&amp;uact=8&amp;ved=0ahUKEwjtg-3UgZ_SAhUK9WMKHX84AS0QFggcMAA&amp;url=http%3A%2F%2Fgenhq.com%2Fwp-content%2Fuploads%2F2015%2F06%2FUnlocking-Millennial-Talent-c-2015-The-Center-for-Generational-Kinetics.pdf&amp;usg=AFQjCNHa_w7dJ2MKm29yXnXrKE4pdek3TA\" target=\"_blank\" rel=\"noopener\">Click here to learn more about unlocking millennial talent<\/a><\/span><\/p>\n<p><strong><a href=\"\/generations-keynote-speaker\/alicia-rainwater\/\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Alicia Rainwater<\/span><\/a> is a Certified Keynote Speaker at The Center for Generational Kinetics<\/strong><\/p>\n<p><em><strong>What actions have you taken to engage Millennials in the workplace? Join the conversation on Twitter at @JasonDorsey or @WhatTheGen and don&#8217;t forget to add your #generation!<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In my work with leaders across industries, I have come to notice a pattern among the companies and organizations that are gaining Millennial clients and getting the most out of their Millennial employees. They are doing 3 things: (1) they are able to empathize with and build an understanding of other generations, (2) they are [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":3927,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12,13,21,1,20],"tags":[],"class_list":["post-3926","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-generations","category-millennials-aka-gen-y","category-selling-and-marketing","category-uncategorized","category-workplace-and-leadership"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>3 Actions that Set Apart the Leaders Who Are Winning Over Millennials<\/title>\n<meta name=\"description\" content=\"3 actions that improve connection and engagement with millennials outlined by Certified Speaker for 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